Pikeville, KY 41501
Thursday, November 10th
Thank you for the work. If my basement stays dry, i will give you a 10 when asked to survey you again. Thank you
Pikevilel, KY 41501
Tuesday, January 24th
Very Pleased wiht Masterdry Company. No more basement water in the areas they repaired. Thank you MaterDry.
PS. I am still waiting on my last $100 coupon refund. I mailed my coupon to office staff January 4th
Bristol, VA 24202
Thursday, March 14th
everyone was great to work with
37640, TN 37640
Friday, November 15th
Seemed like a professional company and knew what they were doing.
Wise, VA 24293
Tuesday, June 11th
Overall the work done exceeded our expectations. We have a very small leak in one of the drain pipes but that is not a big deal. I am very happy with the job. We had rain the day after the job was complete. The sump pumps worked perfectly. I have never seen our crawl space so dry. Also our basement does not have water running down the middle of it any more.
Johnson City, TN 37601
Thursday, November 17th
From the initial contact until the completed job, Master Dry personnel were very professional and answered all questions. The cleanup afterwards was just the way they found it and I had no cleanup to do after the job was completed.
Kingsport, TN 37665
Monday, April 2nd
I would highly recommend you to people for your great service and attention to customer service. As I said, you did a fantastic job and I wish I would have known about your company a couple of years ago when my problems began. Thank you for all that you did.
Kingsport, TN 37663
Wednesday, January 18th
Exceptional and timely service. No pressure sales. Will recommend to friends and family.
Kingsport, TN 37660
Wednesday, August 21st
As this has been done recently,I have some time to wait for results to confirm a dry basement.
Gray, TN 37615
Saturday, June 9th
Excellent service and outstanding customer service
Mount Carmel, TN 37645
Thursday, February 21st
Not convinced I got top notch install. There were quite a few blocks damaged. Where I had no seepage in block wall before...definitely compromised wall integrity of wall and structure. Now hidden by vapor barrier plastic sheet. Can't help but worry. It will be hidden by wall in finished area but unfinised area looks less than stellar.
I will be very pleased if it works as advertised, but time will tell.
Erwin, TN 37650
Monday, August 6th
Performed a three day job in two. Hard working and knowledgeable personnel. Very professional organization, from the salesman and office staff to the installation crew. I really appreciated the prearrival phone call.
Rogersville, TN 37857
Saturday, October 26th
I first contacted B-dry to help but was told it couldn't
be done, well master dry got the job done and was very
professional. Thanks again
Russellville, TN 37860
Wednesday, April 3rd
Your company is a well oiled machine.Every person that I have dealt with since I made that first call,has been professional,informative, and very polite. By the way. The workers that did the work, did not have lunch that day.So they need a raise. Or at least a free lunch. thanks again sincerely,Tony &Teresa Stepp
Bean Station, TN 37708
Monday, September 19th
was very pleased with work done on my basement.
MORRISTOWN, TN 37814
Wednesday, November 16th
There was a problem with the GPS of the first 2 crews that came out to work. The delay cause them to make extra trips to finish the job. They were most accommodating and really tried to please us with every aspect of the job. They were diligent about the cleanup and worked hard to satisfy us with their work.
Talbott, TN 37877
Wednesday, July 13th
Great work crew, polite and efficient. Please send me a paid receipt for my records if you have not done so already. Address of installation is 215 Grand Valley Dr. Talbott, TN 37877 Thanks Roger
Jeff And Lisa
Berea, KY 40403
Monday, June 20th
Thanks for taking our leaky basement away!
We feel so much better about our home now!
Money well spent. Bring on the rain!
Berea, , KY 40403
Wednesday, February 29th
I really thought I was working with a caring company until I received my first mailing after the sale. I felt like it was written by the most greedy people I had ever worked with. The emphesis put on making sure you got your money the day the job was complete far out weighted the concern for me the customer. I almost canceled the job. You need to find someone that knows how to show a little concern for the customer to redo all your paperwork. Your salesman was nice and your workers were great but your paper correspondence stinks. I hope your concern for me is better reflected if I have any future issues now that you have been paid. That is what will determin if I would hire you again.
London, KY 40741
Friday, April 15th
Having prior experience with another waterproofing company I can honestly say that I am very pleased with the service I received. From the first call to the office, the presentation by the salesman to the completion of the job I found every one very professional. The salesman took the time to answer all my questions and show me all my options with the different prices. The entire construction crew were courteous and prompt and also took the time to answer any questions that I had. In my prior experience with 2 other companys on another job the crew smoked in the house and the services quoted were not provided. I would like to thank the Master Dry company for finally fixing my basement.