Master Services serving Loudon, TN

Sidney T. of Lenoir City, TN discovered signs of foundation settlement around the outskirts of her property. The walls and floor of her boathouse garage was severely cracked and prone to water damage. And the driveway was not in much better condition. This foundation settlement could escalate very quickly since the property sat on a tiered hillside. Both the garage and the driveway were barely usable as is, and Sidney feared the long-term effects of inaction. She contacted Master Dry Foundation and Waterproofing Specialists after finding their website.

Foundation and waterproofing expert Scott Frazier determined that to fix all of Sidney’s problems, the settled foundation would need repairing and the area would need to be waterproofed to stop further damage. He suggested helical piers behind the garage and poly foam injections in the driveway and the interior of the garage to lift and support the settled concrete. To drain water away from the foundation of the garage and its walls, drainage pipes below the surface connected to a LawnScape outlet, along with CleanSpace drainage matting along the back wall. Foreman Josh Wiliams and his team completed all the repairs in just four days!

Now Sidney’s driveway and garage are level and water is no longer an issue thanks to the experts at Master Dry!

LenoirCity homeowner Tommy S. could feel the dampness in his crawl space and was afraid that mold might soon become an issue. Not wanting to risk major damage to his home, Tommy knew he needed to have his crawl space inspected by a professional. He compared local TN contractors and chose Master Dry Foundation and Waterproofing Specialists for the job. He liked the explanation of all their products on the website and felt confident that they could help solve his crawl space problem. Tommy made an appointment and crawl space specialist Steve Price of Master Dry came out to conduct an inspection and provide a free estimate for repair.

Within a couple days, foreman Tyler Smith and his team arrived to carry out the suggested plan for repair. To prevent mold growth and wood rot, the first line of business would be to remove any standing water. The crew installed the EZ Flow drainage system, along with a SmartSump sump pump. A CleanSpace vapor barrier was also installed to help keep moisture out.

Tommy is very happy that he contacted Master Dry to repair his crawl space, and no longer has to worry about mold or rot causing damage to the rest of his home!

When Randy D. of Lenoir City noticed that a wall in his basement was no longer straight and that water from the outside was seeping through the wall, he knew he shouldn’t waste any time before calling in a professional. He called Master Dry Foundation and Waterproofing Specialists, explained his crawl space problem, and scheduled a free estimate.

Expert Scott Frazier came out to conduct an inspection and from the inside of the house he could see what Randy was concerned about. There was a lot of shrubbery around the outer wall of the house, and it would all have to be removed to excavate deep enough to get the job done. Foreman Josh Williams and his crew got to work immediately, installing PowerBrace wall reinforcements on the interior to help make it straight again. They then cleared the dirt and debris away from the offending exterior wall. They also installed CleanSpace drainage matting to fix the water seepage problem. Finally, when all the products were working like they should be, the team made sure to clean up the lawn to make it look like it did before the repair.

Randy can now focus on the appearance of his home without worrying that something is wrong beneath the surface. Randy is thankful for Master Dry’s hard work and the peace of mind he now enjoys!

Lisa G. of Philadelphia, TN had noticed significant cracks in the foundation of her home for quite awhile. She had called a few other companies, but no one was able to help with the issue she was having. Lisa kept getting referred from company to company, so finally she called Master Dry and got the help she needed.

Sales representative, Scott Frazier went out to the home to conduct and inspection of the damage. He found cracks in the block foundation of the home, doors scraping the floor, cracking around the windows, and bowing walls. At Scott’s recommendation, a team of professionals from Master Dry was sent out to begin work on Lisa’s home. The crew, led by foreman Josh Williams, was able to get into the crawlspace and install 4 helical piers to stabilize the home’s foundation and prevent further settlement.

When work was completed on the home, it was visibly noticeable that the foundation was more stable and any further damage to the home from foundation settlement was prevented.

Charles and Imogene C. called Master Dry after parts of their Riceville, TN home were destroyed by water flooding into the basement. They'd had some issues with flooding in the past that they were able to deal with on their own, but when water flooded the home destroying the 2 rooms, a complete kitchen, paneling over block walls, and tile floors, they know that they needed to have some professional help in dealing with their home.

After their call was made to Master Dry, sales representative John Baucom went out to the home to conduct a preliminary inspection and discuss the msot appropriate course of action for the home. Once John's inspection was completed, a crew led by foreman Cory Blalock was sent out to the home to begin work on restoring the home to its original condition. Among other products, the crew installed a SaniDry CX dehumidifier to dry up the moisture in the space and a SuperSump pump to eliminate and prevent any water that might accumulate in the future. Additionally, they installed WaterGuard - a piping system intended to remove and drain any water that might accumulate in the home.

When the job was completed, the family was thrilled to have their home back in a good condition to live in. They were also very pleased to know that measures had been taken to prevent a similar event from occurirng in the future. If this sounds like an issue you're experiencing with your home, don't hesitate to give Master Dry a call and find out what they can do for you!

This Lenoir City, TN resident was concerned about his crawlspace. It was musty, dark, and lacked encapsulation, which could negatively impact his energy bill. He wanted his crawlspace to be energy-efficient, dry, and prepared for anything. That’s why he called Master Services.

To get the basement in tip-top shape, the team started by installing a crawlspace sump pump. Our system comes equipped with a cast-iron Zoeller® sump pump, a liner, an alarm, and a backup battery pump. Next, they installed our CleanSpace® Crawl Space Vapor Barrier, which prevents water vapor and humidity from permeating crawlspaces. If too much water infiltrates a crawlspace, it creates mold, rot, and unpleasant odors that can emanate into the rest of the home.

With the pump and liner installed, groundwater, mold, humidity, and rot won’t stand a chance of destroying this crawlspace.

A homeowner in Lenoir City, TN noticed some alarming changes in his home. It appeared that floors were sloping and sagging. He didn’t want the problem to get worse, so he called Master Services to come out for an inspection. The solution was clear: his garage needed some SmartJacks support.

To install the SmartJacks system, our team started by mapping out specific points where support was most needed. Next, they excavated holes at each location. These holes were filled with crushed stone, then a concrete base was placed over the spot. Next, the steel jack posts were cut to length and installed. The jack was mounted against the girder, then tightened to lift the floor back to its original position. SmartJacks are a durable and permanent way to bolster a home, and they are completely adjustable for future tightening.

This homeowner need never fear sagging floors again.

This home in Greenback, TN was displaying tell-tale signs of foundation settlement. There were both interior and exterior cracks forming along the walls, particularly "stair-step" cracks on the outside of the home. Settlement often happens due to soil erosion, but Master Services has an effective solution to counteract it!

To stabilize this home, the team installed helical piers. Helical piers resemble giant screws. The piers are driven deep into strong surrounding soils, then anchored to the structure using plates. This ensures the home is provided long-lasting, secure protection against further damage. 

A crawlspace in Greenback, TN was in a sorry state. It was moldy, wet, and a perfect haven for pests like rodents, snakes, lizards, spiders, and other bugs. It lacked an encapsulation system, which left the home vulnerable to wood rot, foul odors, and other issues. A crawlspace with no encapsulation system also negatively impacts energy spending!

Our team got to work encapsulating the area with our CleanSpace vapor barrier. This liner is made of tear and mold-resistant material, comes with an impressive warranty, and helps mitigate energy costs. It also protects vulnerable areas from moisture and rot, decreasing the risk of respiratory ailments for residents. 

With our system installed, this home will be thoroughly protected for years to come. 

A homeowner in Philadelphia, TN called Master Services due to serious concerns about the state of her crawlspace. She could see that several wooden supports were rotting away and leaving the home susceptible to structural damage. Many people don't think about the condition of their below-grade space until it's too late. They assume that the area doesn't need maintenance or preventative measures in place. Unfortunately, this mindset can lead to serious damage and expensive repair work!

Luckily, this homeowner spotted the warning signs not long after moving into the home. One of our inspectors provided a comprehensive inspection and recommended our SmartJacks, an incredible and durable system that supports weakening beams and joists. This system can support loads of more than 60,000 pounds! Even better, the jacks can be tightened if the need arises!

Samantha R. discovered a substantial crack in her patio cement floor. Over time, she noticed the crack expanding to about 2-3 inches! Concerned about the potential escalation of the issue, she quickly contacted Master Services. After setting up an appointment, one of our home inspectors visited her property and identified the cause of the cracks: soil erosion. Water erosion, especially after heavy rainfall, removes soil, weakening it and leading to the collapse of the concrete above. Fortunately, we provided a swift and effective solution using our innovative PolyLyft method. PolyLyft is specifically designed to elevate and level various surfaces, including sunken concrete slabs. This process involves injecting a specially formulated expanding foam beneath the affected area, gently raising the sunken slab back to its original position. Unlike traditional methods like complete concrete replacement, PolyLyft offers a cost-effective and enduring solution.