Case Studies

Master Service Companies Case Studies: WaterGuard and Sump Pump in Mountain City, TN

Monday, November 6th, 2017 by Molly McCormick


The homeowners of a Mountain City, TN home had been struggling with water in their basement since 1978. The standing water was accompanied by a musty smell. This water was not only streaming through the walls but was also coming up through the ground. Because of the constant presence of water, the damage was continually getting worse. The homeowners knew that this would eventually have devastating affects on their home. Water continuously building up behind the walls of a basement can lead to cracking, bowing walls, and eventually, to the caving-in of the aforementioned walls. Ready for a permanent solution to their water issues, the homeowners called Master Dry.


Master Dry began the work by installing a WaterGuard Drainage system around the perimeter of the basement. This system led to an UltraSump sump pump that was also installed to pump the water out of the basement and away from the home. An IceGuard piping attachment was also installed on the outside of the basement to prevent any blockage of the pump drainage pipe during cold East Tennessee winters. Lastly, a SaniDry dehumidifier was also installed to regulate the humidity in the basement, preventing mold growth. After decades of water problems, the homeowners could rest easy knowing that they had a permanent solution to their issues. 

If you are experiencing a similar issue, contact us for a no-obligation free estimate for your home!

Project Summary

Products Installed: 184 Linear Feet of WaterGuard, 2 IceGuards, 1 WaterGuard Port, 2 UltraSumps, 1 SaniDry Dehumidifier


our TN service area

We serve the following areas

  • Bristol
Our Locations:

Master Service Companies
6226 Clinton Highway, Suite 1
Knoxville, TN 37912