An apartment complex in Heiskell, TN was receiving concerns from tenants about tripping hazards around the complex. Due to poor weather and soil erosion, parts of the sidewalk started to sink, causing one side to be higher than the other. Not only is this a tripping hazard, it is also a blemish on the look of the complex.
In an effort to better the sidewalks, the apartment complex called Master Dry to lift the sidewalk.
Master Dry used a PolyLift to physcially lift the sidewalk to even levels. Not only does the Poly lift, though, it also reinforces, so the apartment complex will no longer need to worry about poor weather conditions or soil erosion.
Tenants are happy and the tripping hazards are no longer a problem!
Through the process of "slab jacking" Master Dry can actually raise your concrete driveway or basement floor back to its original position. This process is usually a fraction of the cost of pouring a new slab or driveway!
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We not only adhere to the highest industry standards, we strive to be the industry leader in the home improvement related services we provide. We also use state-of-the-art products and technology which are designed to fix your home. We are the authorized Basement Systems dealer in Knox County, TN.
Water in the basement or crawl space leads to mold, rot, musty odors and structural issues. It also leads to a reoccurring headache for you. Luckily, our trained experts are available to permanently fix the problem.
We will properly install a hidden drainage system in your Knox County basement and completely encapsulate your crawl space with CleanSpace vapor barrier. We are here to solve the problem for you.
|Why Choose Us?
Foundation problems destroy your Knox County home’s value and can be dangerous. Our in-house team of structural and geo-technical engineers are here to help. We design and install the right solution and usually have the project finished in less than a week.
The sunken and cracked concrete around your Knox County home is both an eyesore and a safety hazard. It is also likely to get worse, but we can fix it for you.
We use slab jacking or mudjacking for smaller jobs such as leveling sidewalks, patios, driveways, and pool decks. Precise holes are drilled into your slab. Then a specialized mortar-like grout or "mud" is pumped, under pressure, to raise and level your slab. The holes are filled with concrete and troweled smooth. Most jobs can be completed in one day. For larger jobs we use slab piers. These can be used to correct large sections of concrete such as warehouse slabs. Call us today to learn more.
Naomi B. of Clinton, TN had a beautiful home – except for one scary issue. Two long, parallel cracks formed in the wall of her basement. Because the home sits on a hill, Naomi suspected that foundation shifting might be the cause of the problem. A friend recommended Master Dry Foundation and Waterproofing Specialists. Naomi was happy to discover that an expert would come out for free to inspect her home and give her a quote for the repairs.
Jake Smith arrived at her house for the evaluation and discovered that Naomi’s home was in fact in need of foundation repair. A few days later, foreman Cole Hyams and his team were ready to get started. They dug around the side and back of the house to access the concrete foundation below. Originally the team thought that the concrete would have to be restored or replaced. Insteadn, the crew was able to install push piers to lift the foundation back into place, stop it from shifting and transfer the weight of the house onto more stable ground. All in all, the project only took three days!
Naomi was thrilled that not only was the process less complex than everyone originally thought, but also that Jake, Cole and the team clearly had her best interests at heart. They did not sell her products that she did not need, and worked efficiently to install the ones she did. Naomi found a foundation specialist she can trust in Master Dry!
John M. worked hard to finish the basement of his Johnson City, TN home. But his family was uncomfortable in the space. Humidity in the air meant that no one even wanted to be in the basement. But John was also concerned that the moisture could cause mold and structural damage if not taken care of. He searched the Internet for basement repair experts in his area and came across the Master Dry Foundation and Waterproofing Specialists website. After reading through some of the pages and familiarizing himself with their products and services, John filled out a form for a free estimate. Expert Steve Price arrived for the inspection.
Basement waterproofing expert Steve Price came out to inspect John’s basement and determined right away that the basement was in need of a dehumidifier. Since John’s basement was finished, he did not want anything obtrusive or unsightly in the space. Fortunately Steve knew just the solution. Steve recommended installing a SaniDry XP commercial-grade dehumidifier in the unfinished area of the basement. SaniDry upper and lower ducts would connect the system to the finished room, filtering air through the vents in the floor and ceiling. Foreman Curtis Ward and his team installed the system exactly to the specifications.
Thanks to Steve, Curtis and the whole team at Master Dry, John and his family can get complete enjoyment out of their game room in their dry, comfortable finished basement.
Knoxville, TN homeowner Lee R.’s crawlspace was overrun with structural and cosmetic issues. Along with mold and water damage, the main beam supporting the crawlspace was broken beyond repair. Daunted by the state of his home, Lee decided to call in the specialists at Master Dry Foundation and Waterproofing to help him out. He was already familiar with Master Dry’s work from when they worked on the electrical wiring in his home. He knew he could count on Master Dry to get the job done right!
Crawlspace repair expert Sam Newgent came to inspect Lee’s crawlspace and suggest solutions to remove the water, clear up the mold, and save the space’s structural integrity. Foreman Toby Herron and his crew carried out these plans. They installed a SuperSump sump pump and EZ Flow drainage system to take care of flooding, and used mold spray and a SaniDry CX dehumidifier to protect against mold. Finally, SmartJack crawl space supports, wall anchors and carbon fiber strips helped to bring the crawlspace back into place, and the crew also replaced the broken supplemental beam. After seeing all the repairs that his home needed, Lee was so glad that he trusted the complex process to the crawlspace pros at Master Dry!
Pleased with the service that Master Dry provided, Lee also called Master Dry fix the foundation and the bowed retaining wall that was causing the other structural damage. Now Lee can rest assured that his home is sitting safe on its foundation and that mold and water will trouble him no more!
Steve C. of Knoxville, TN previously had Master Dry Foundation and Waterproofing Specialists out to his home to repair his crawl space. Concerned about the dangers of radon, a colorless, odorless, yet radioactive gas responsible for causing thousands of cancer cases each year, Steve contacted Master Dry to schedule an appointment to have the experts test his home for radon.
The results of the test showed that radon levels in Steven’s home were higher than the acceptable level set by the EPA. Steve quickly agreed to have a radon mitigation system installed to neutralize this fatal threat. Wayne Wallace, the same technician who had worked with Steve before, arrived at the house with foreman Curtis Ward to install the system.
Thanks to Master Dry, Steve now has a healthy crawl space and can breathe easy and not have to worry about radon affecting the health of his family.
Kevin N. of Knoxville, TN noticed that the ceiling and upper wall of his basement was detached from the rest of the wall. The ceiling was also sagging. He was uncertain of the cause, but since the space was underneath the garage and had to support a lot of weight, he knew that it was best to have it checked out by a professional. Kevin called Master Dry Foundation and Waterproofing Specialists and set up an appointment to have his basement inspected.
Sure enough, when foundation expert David A. Kerr arrived on the scene, he informed Kevin that the wall and ceiling separation was a result of foundation shifting. The wall would have to be reattached to the foundation to remove the gap and restore the strength of the structure. Foreman Josh Williams and his crew installed five wall anchors to help stabilize the wall and return it to its original position.
Because of David, Josh, and the rest of the Master Dry team, Kevin can now enjoy his home like he is supposed to – without worrying! And if any other problems come up, Kevin can count on Master Dry’s superior services and friendly specialists to give him the results he deserves!
At their home in Crawford, TN, Jacqueline M. and her husband were experiencing water entering their basement. They could not easily locate the source of the water leek, but desperately needed to have someone take a look at the problem before it got any worse.
The couple decided to give Master Dry a call and they were quickly connected with John Baucom who conducted an inspection on the home to determine the best course of action to end the water damage to the home. One John’s recommendation, a team of professionals from Master Dry, led by foreman, Brad Cox, were sent out to the home to install the solutions to the water problems. It was apparent that the water was entering the basement from the crawlspace, so the team installed CleanSpace, a barrier meant to prevent moisture from the crawlspace from damaging the home, as well as CleanSpace Drainage Matting to help drain any moisture that might accumulate. As a final preventative measure, a SaniDry CX dehumidifier was installed to eliminate existing moisture, and a SmartSump pump was added as a back up, to pump out water if for some reason the crawlspace were to flood.
Master Dry was able to fix Jacqueline’s water damage issues as well as give her a sense of security in knowing that they have taken measures to prevent the same issues from recurring. If you’re experiencing similar issues, give Master Dry a call and they can do the same for you.
Sid F. got in touch with Master Dry while in the process of purchasing a new home in Corryton, TN. Before closing on the home, he wanted to have the crawlspace inspected to see if there were any current or potential issues that he needed to be aware of.
Once the call was made, sales representative Scott Flanary went out to the home to conduct an inspection. Since this was a precautionary visit, Scott was incredibly thorough and checked for every possible issue. On his inspection, Scott discovered some water and mold in the crawlspace as well as debris to be removed and a foundation beam that had rotted away from water and mold exposure. With all of these issues brought to light, Sid was very interested in having crews come out to deal with them as soon as possible. Work began shortly after with a crew led by foreman Tyler Smith. Quite a bit of work was done on this home including replacing the rotted beam, conducting mold remediation of the crawlspace, installing SmartJacks and Wrap Piers to stabilize the foundation of the home, and lining the crawlspace with a CleanSpace Liner to provide protection from moisture.
After everything that Master Dry did on this job, the family was comfortable going ahead with the purchase of the home and knowing that the home was protected for years to come.
Todd W. called Master Dry when he was interested in having the crawlspace of his Unicoi, TN home encapsulated. He had recieved quotes from other service providers, but wanted to find out what Master Dry had to offer.
When Todd's call was received, sales representative Jeff McBride visited the home to conduct and inspection and find out what the best option for Todd would be. Soon after, Todd chose to have Master Dry to the work on his crawlspace and a crew led by foreman Jordan Pierce was sent out to the home to begin work. The crew began by installing wrap piers to stabilize the foundation of the home, then finished the job by installing a Santa Fe Edge 2 dehumidifier and condensate pump to deal with moisture in the crawlspace. To complete the encapsulation process, they also installed CleanSpace products - including CleanSpace Light and CleanSpace vent covers - to protect the crawlspace from future damage.
When the job was completed, Todd was very happy with his decision to choose Master Dry to do the work for him. He said, during a customer satisfaction survey, that he'd had a fantastic experience with Master Dry. If you would like to learn more about having this kind of work done in your home, give Master Dry a call and see what they can do for you!
Howard R. had been experiencing water damage in his Bulls Gap, TN home's crawl space. He was seeking a service company when he came across Master Dry at a home show. He scheduled a free inspection and estimate to determine what would need to be done to solve is problems. Sales Representative Brent Fillers provided a thorough inspection of Howard's home, and he decided to go through with the repair.
Led by foreman Levi Wilson, a team of Masters went to work on getting the water out of Howard's crawl space. They installed a drainage system, which pumps out the water from the crawl space. A LawnScape outlet was installed, which prevents rainwater from being released directly beside the crawl space on the outside of the home. An IceGuard was also installed on the outside of the crawl space so prevent any blockage of the Sump Pump pipe during the frozen East Tennessee winters.
Howard was very satisfied with the work that Master Dry provided. He even commented on how hard the men worked while repairing his crawl space. Now, Howard no longer has water in his crawl space and will continue to live happy and healthy.
When Kathy and her family saw their sidewalk and walkway begin to crack and sink, our expert crew knew how to fix the problem, fast. After drilling precise holes in the concrete, Austin and Mackenzie inserted PolyLyft, a special lightweight foam solution. The foam raised and leveled the slab. Then, they filled the holes with concrete and troweled them smooth. This material will not wash out and is environmentally friendly.
Austin and Mackenzie finished the job in less than two hours and the homeowners could walk on their sidewalk immediately. When they saw the results, the family was so happy, they decided to ask our team to level their garage floor.
When team leader, Jordan Beougher and our crew went to this home, they saw several signs of settling, including cracks in the exterior wall. Even though the house was only 9 years old and looked perfect from the front, it sits on a ravine lot and the soil beneath had become unstable over time.
There are two types of piers we use to fix this issue. Our experienced inspectors know which is right for you, based on the geology of the soil beneath your home.
We install push piers when the home is built on bedrock. We drive the piers deep into the ground and attach them with adjustable brackets. We balance the brackets until the house is realigned.
When there is not enough bedrock to support the weight of the house, we use helical piers. They are threaded and look like giant screws, which feature plates welded to the pier shaft. These plates secure the piers to the soil as they are driven beneath the property.
In this case, our team installed 12 helical piers and 2 push piers to raise, stabilize and support the property.
Great teamwork resulted in the job being completed on time. This homeowner can sleep easy, knowing the problem is solved and she's protected because all our products are under warranty.
Just because your home is new or nearly new, doesn't mean there are no issues. Our foundation experts tell us they've fixed foundation problems in brand new construction.
If you see cracks in your home, call us for a free inspection and estimate.